Friday, August 5, 2011

Update on Wen by Chaz Dean Hair Loss

Friday, August 5, 2011







Well, my last post was about how I’ve been losing hair since using Wen by Chaz Dean Sweet Almond Mint Cleansing Conditioner, even though I stopped using the stuff before the 24th of June. If anybody’s interested in seeing complaints from others who’ve lost hair after using Wen products, here are some links:

http://wen-haircare.pissedconsumer.com/wen-shampoo-made-my-hair-fall-out-20110122217733.html

http://wen-haircare.pissedconsumer.com/wen-cleansing-conditioner-causing-hair-loss-20101228213461.html

http://www.wenshampoo.org/wen-and-hair-loss.html

The last one listed is a blog on Wen's site that makes light of the problem. I left a comment about my hair loss, along with the FDA's phone number, and, of course, it wasn't published.

So what am I doing about this? A lot. I contacted the FDA (cosmetic area), as mentioned in my last post, at 888-723-3366 and filed a complaint. The person I spoke with seemed very interested and concerned about the issue. In fact, she also told me that anyone who’s had a problem with Wen products should save the bottles, because the FDA wants the expiration date and the lot number, if you file a complaint.

My bottle of cleansing conditioner had no expiration date on it, and the lot number is almost invisible. You’ll find it on the bottom of the dark brown-colored bottle. It’s NOT the tiny number on the bottom of the label. I had to use a magnifying glass, after a Wen employee told me where to look for it. It appears to be in black ink, and it’s very faint. At first, I told the woman that there was no number there. Why on earth would they make it so difficult to find the lot number? But trust me – it’s there. My lot number is T1088A.

I also wrote a letter to QVC, which sells Wen by Chaz Dean hair products, even though I didn’t buy the stuff from them. I explained what happened to me and told them that I’m working with the FDA. And I ended the letter by saying:

“At this point, I’m working with the FDA, hoping it will eventually require warning labels on Wen products. And I would think it advisable for you to require warnings, as well, since it’s inconceivable that you would knowingly expose even a small percentage of your customers to unexpected hair loss.”

In response to that letter, I got a call from QVC’s Office of the President, asking if they could forward the letter to their buyers and a vice president. The woman who called had me on the phone for at least 15 minutes and said they would be looking into my claims. I also gave them the websites above.

Finally, I visited my dermatologist, who said that she’d never heard of some of the ingredients listed on the bottle. So she can’t speculate on which one caused the hair loss. She told me to start taking Biotin and to come back in two months to see if the hair loss has stopped.

I still can’t believe that Wen doesn’t warn people that some percentage, however small, of its customers will lose their hair. All I want at this point is for Wen to put a warning about hair loss on its label. It would also be nice if they’d identify the ingredient that they suspect is causing the problem. But to do that would be an admission that they’ve ignored their customers’ best interests in favor of profits. If my hair continues to fall out, you can bet I’ll be talking with Wen again.

Photo by: Sandy Laurence©






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155 comments:

wenshed said...

Well I too experienced hair thinning and shedding due to Wen and stopped using it (I have very thick hair). The shedding was far from the normal hair loss one would experience. I never bothered to call the FDA or even Wen since my hair recovered after I stopped using the product but I am glad that you took the time to make a complaint.

Now about recovery. I noticed that the shedding began to stop almost immediately, approximately 1-2 weeks after I stopped using Wen. It took another 2 to 3 months for my the thickness to increase and hair to regrow where it had been balding. So that's the good news, your hair should recover if you stop using the product. If your hair doesn't rebound then the hair loss may be due to something else.

I would also add that along with the shedding I noticed that my hair was heavy on my scalp, it felt as if it was being pulled down. This too has stopped. I don't believe that I had an allergic reaction to Wen simply because there was no burning, redness or itchiness (if there were I would never have gone past the first application), I think there may be one ingredient or the combination. There seems to be a lot of people who have no complaints about Wen and that's fine but I personally wouldn't suggest the product to anyone.

KristaShipp said...

I started using WEN in mid June 2011.. & I loved it..

I started to read the threads on QVC 'Community'

about WEN & was stunned at the hair loss threads.

I have been noticing a tingling/tightening feel

on the scalp hours AFTER using it..

I called QVC & they said this was the first they 'had ever heard of this problem' (yeah)

I cancelled all of my WEN AD orders

The Ginger pumkin made my scalp break out in

little bumps..

I DO like the product- but am spooked..

Aveeda products have been recommended

& Nexxus is always quality..

How good can it be to NOT lather the scalp?

I have used shampoo every 3rd cleansing as

WEN does NOT clean the scalp

I was told 'these reports' could be by quacks.

I have fine color treated hair &

am not taking any chances..

KSS

kaney said...

Many of us have family members, friends or acquiantences who are suffering, or have suffered, through cancer and most of those people have been treated with chemotherapy. One of the most common effects of chemotherapy, besides loss of energy, wanting to sleep all the time and the loss of imunity, is hair loss. Between people the hair loss will vary from thinning of the hair to a complete loss of hair.

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pwallacetn said...

I had this same problem using Wen a couple of years back. I went to the doctor and had all of these tests done to determine why my hair was falling out. When I could no longer afford Wen and stopped using it, my hair started recovering. It is now back to the thickness it was before I started using Wen.

pwallacetn said...

I had this same problem using Wen a couple of years back. I went to the doctor and had all of these tests done to determine why my hair was falling out. When I could no longer afford Wen and stopped using it, my hair started recovering. It is now back to the thickness it was before I started using Wen.

thesurvivor said...

I've never heard of Wen before but it might be one of those so called fast hair growth products that turn out to be a total scam.

angie said...

R u aware that there is a Wen advertisment and link on this site?

Unknown said...

I've been using wen since 2009,and 'till now I was raving about it,it did made my hair healthy and shiny,very little frizz even in the summer,I have curly hair that I've been dying blonde,from very very light brown with blonde streak hair,I only use the very good dye,done my hair myself for years,I don't use irons curling or straight on a regular base,maybe 3 times a year,I blow dry with rolls,( not the hot ones),I eat very healthy and I exercise very regularly don't smoke,don't drink and I never do drugs of any kind,not even prescription,well I just notice two weeks ago that my very gorgeous long hair are so thin on top and sides of my head you can see my scalp now,I don't have health issues,and I couldn't figure out why,then I stumble on the internet about all this complains about wen and hair loss,and I'm so upset and sad,i can't stop crying for the past 2 weeks,I had to buy all kind of shampoo and rogain and laser brush,because I don't know what to do.I called QVC and just like another reviewer I was told they never heard of it.I would love to sue wen,because if my hair don't grow back,I' screwed,my job relies on me looking good,there it goes my livelihood,can anybody tell me how long it took for the hair to grow back once you stop using it? By the way I don't kow how this happen,because if anything with wen i was noticing less hair loss in the shower or otherwise,but here I am with a very showy scalp.Please help and tell me how to fix this.Thank you so much.

Unknown said...

I had been using WEN for over a year and loved the way my hair felt and looked. For about 6 weeks I have been experiencing dramatic hair loss. I could not figure out why my hair was falling out since I used such a good cleanser/conditioner and all WEN styling products. Just yesterday a co-worker told me about her hair loss with WEN. I immediately cleared my bathroom of all WEN products and have purchased Pureology products hoping for a reversal of my hair loss. I am also taking hair vitamins with biotin. I am so upset that my pursuit of beautiful hair has led me to lose my hair by the handful. Please everyone be very careful with WEN products.

Bonnie Curran said...

Over the past few months, I have been becoming more and more concerned about my hair loss. Each time I wash my hair, I am losing handfuls. That doesn't include the hair all over my bathroom floor, my bed or in my brush. Yesterday, I pulled a gigantic clump of of my long long hair right out. Root to end. So tonight I started looking to see if anyone else had problems with Wen. I am so surprised how many of us are out here! Something needs to be done! No doubt it's ok for some people, but there are a heck of a lot of us out here who are losing our HAIR! Just now I ran my fingers through my hair...I get about 30 strands, with the roots.

dancingdarcy said...

Ok i started using wen in august 2012
.i followed the numerous washes with sweet almond mint..ok i started seein improvement.my hair started growing in unison..no long strand here short strand here..i was happy even increased in length..then around october i started noticing on my right frontal side near the hairline forehead my scalp is slowly becoming more visible..its not dry or red or itchy..no hair comes out in my hands..i've stopped using it.im wondering if its something in the menthol..now it looks as if i have a permanent part down the middle of my scalp..i need to know what product to use to regrow my hair..its embarassing


Unknown said...

I started using Wen Sweet Almond Mint about 7 weeks ago and my hair has been falling out in clumps. I have shoulder length, very thick hair. I have never had an issue with hair falling out. Like a lot of women, I did have problems with breakage especially during the winter months when my hair gets very dry and brittle but this kind of hair loss is RIDICULOUS!!!! I was using Wen once a week; last week being my last. I started taking biotin 1.5 weeks ago to help with the major hair loss that I've been experiencing. Hopefully this helps to get my hair back to it's normal thickness and fingers crossed I don't start seeing bald patches.

Victoria said...

Wow! The same thing happened to me and my daughter who is only 12! The shampoo makes your hair soft BUT I think it causes loss of hair big time. I am glad people are saying something because I have been wondering

Itsy Porcu said...

@ Carmela Knueppel Hi, OMG I had exact thing happen to me. Your story is same as mine. I loved WEN at first use. I began using it on my long non-treated 30 something year old hair with wonderful results about 2 years ago, 2010. In 2012 I had my natural brown hair highlighted all over and was glad I used WEN cuz the coloring made my hair feel like straw. I colored/highlighted with foil all over my head, my beautiful long hair. My hair is so long it goes past my bra strap. Almost to my waist. A few month ago, October 2012 I noticed I could feel little bumps on my head when I ran my fingers through my hair. When I picked at the bump, it bled. The "bump" was small, like a pimple but white and hard like wall spackle. It was a deposit of WEN. It had hardened and caused irritation. December 2012 I noticed I was having HORRIBLE dandruff, big white clumps and my hair was falling out in clumps with a white thing at the root. The white stuff was not skin cells, but WEN residue. I had some dandruff that was skin cells, I am a nurse, an RN, so I know about the body, etc. It looked like a residue of the WEN had built up on my scalp and was smothering my scalp. Big clumps of hair cane out. My husband was shocked and we took photos. I washed my hair with a salicilic acid dandruff shampoo, which removed all the white "stuff" from my scalp but left my poor hair like straw, from the coloring. I have large bald spots on my head. I can see them when I part my hair. The skin is no longer inflamed, I had to scrape the reside off which caused bleeding, (OUCH and YUCK!). I used a new shampoo/conditioner last night. It was more gentle on my treated hair and is a specialty shampoo/conditioner for scalp problems. IT'S CALLED MGA, MAX GREEN ALCHEMY SCALP RESCUE SHAMPOO AND OR CONDITIONER. ORGANIC FORMULA. I ALSO USE ORGANIX OIL FOR MY STRAW HAIR PROBLEMS SINCE I CANT USE WEN ANYMORE.

Kerstin Weber said...

I am suffering from Hair fall problem from last three year. Now i will try to follow your given suggestion by you thanks alot for nice post.

Amelia Davis said...
This comment has been removed by a blog administrator.
Unknown said...

Wen, which type things are used in this product i conform it because how its effect on hair its a big question.

Unknown said...

What an interesting article. I have been looking up information on different hair loss supplements ever since I noticed I was starting to lose my hair. I have seen the wen commercials for women, its sad to see that some women are losing their hair because of it. Thanks so much for sharing the article, I will be sure to pass it along.

Не е истина said...
This comment has been removed by a blog administrator.
Anonymous said...

I have had carbon copy symptoms as the rest od the Wen victims on this site.
I once had thick, curly hair. After 5 monts of using Wen every other day I now have thin, limp hair with no curl.
I contacted QVC, who contacted Wen's insurance carrier who suggested that I was shampooing too hard. I told the insurance company that I am 55 years old and have never scrubbed the hair off my head so far, so I doubt this was the problem.
I then contacted the FDA who had received many complaints from too many people and is now looking into these claims.
A rep from the FDA came to my house last week to take my statement and the bottle of half used Wen I had left for sampling.
I hope this company fries!!!!!!
We need to get together and start a class action suit, any ideas??

Unknown said...
This comment has been removed by a blog administrator.
Unknown said...
This comment has been removed by a blog administrator.
mimik262 said...

I am also losing my hair after using Wen for several months. I have lost easily one half of the hair on my head since I started using it. I didn't make the connection until my hair stylist expressed her shock about my dramatic hair loss and asked what I had changed. I told her I had been using Wen and she said I should research if anyone else has had problems with it. I am devastated and can't stand to look in the mirror when my hair is wet- my scalp shines though all over. I am so angry with Wen and QVC that I wasn't warned about potential problems.

Thuy said...

I have been using a cleansing conditioner called Lisa Rachel and I also used Wen. I thought I needed more calories when I saw a bald spot in the middle of my head. But when I read about Wen and hair loss/bald spots, I knew that it was these cleansing conditioners that caused hair thinning and bald spot. I never had a bald spot weighing 110 at a heigh of 5'1. So no more of Wen or anything that's like Wen like Lisa Rachel.

Unknown said...

Hey Friends,

Everyone suffering these situation even i also facing these problem. I've done so much for stop falling my hair. but i can't control and i trail L'oreal shampoo i'am not doing harm to anyone i just sharing my experience that's it.

Now then i read about lace wigs and buy it and today now i looks and feel GLAMOROUS ;)

David talpur said...

Took me time to read all the comments, but I really enjoyed the article. It proved to be Very helpful to me and I am sure to all the commenters here! It’s always nice when you can not only be informed, but also entertained! The Reviewer

Unknown said...

I started using Wen at the end of August. Everything seemed to be fine for the 1st week. Then, I started noticing little pimple like bumps on my scalp. I ignored the warning signs because I really wanted to give this product a chance. After about five or six more washes I couldn't handle the irritation on my scalp anymore. Problem is the irritation has not gone away, its still occurring. Its been about 3 weeks sense I used the product last, will this stop? Or should I take further action.

lane said...

Do not use!!!!!!! I have chemically processed hair...lost normal amounts that is it...I quit using this about 1 1/2 weeks ago...my hair has been coming out in handfuls...this is not normal...now taking biotin and.prenatal vitamins for the extra boost...and coconut oil..I used it on my 3 and 6 year olds healthy hair and it seems to knot it up when washing and trust me no knots....they lost hair too
..now hoping and praying I do not have to cut my hair! Also itchy scalp...broke me out and some scabs.

Unknown said...

Nice blog ! thanks for sharing such a helpful post.
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VFSue said...
This comment has been removed by the author.
VFSue said...

I started using Wen a year ago. I loved the body Wen gave my hair. I HAD very fine hair but lots of it. My hair normally sheds during the summer, so I didn't think much of the amount of hair I was losing..I even thought it was just from being in the pool too much, so I wouldn't get my hair wet in the pool. However, come October, November and especially NOW...DECEMBER, I have lost HALF of my hair. I wasn't even using Wen that often. I wash my hair a couple of times a week, and I would use Wen a couple of times, but because my hair gets very oily, I would use a different shampoo if it was particularly oily.

I have NEVER had a problem with hair loss...even after going bald from chemo 12 years ago!

I am devastated by my very long, very thin hair. It is even frizzy with NO body whatsoever. I also am post-menopausal for 14 years, and my hair has been the same ALL of my life. The only difference has been the use of WEN!

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Unknown said...

I had the exact same problem with Wen. I was a loyal user for about 6 months and loved the product. I urged my family and friends to use it because if how soft and healthy it made my hair. To my chagrin I ignored the clumps of hair that were coming off in my hand during my shower. It would collect at my feet and clog my drain. I refused to believe it because I loved the product so much. Finally it took the thinning spot at my hairline to wake me up! God NO not Wen! I stopped the Wen regimen all at once and my hair grew back thankfully, I scoff at the commercials now. What a joke.

Unknown said...

I too am having hair loss after using Wen for 3 months. at first i notice a lot of hair in my brush. now its coming out in clumps. Im so upset about this. Never in my life have i had hair loss like this

Allan said...
This comment has been removed by the author.
Unknown said...

tsp of fresh cream. Apply this paste on your face but make sure that you apply in the same direction of the hair growth. Leave it to dry and then gently scrub off but in opposite direction. Follow this home remedy regularly; it reduces the hair growth significantly.Queda de cabelo

Anonymous said...

Hello..I too have used Wen and noticed my hair falling after about using it for around 5 to 6 weeks. I am very upset over this and have stopped using WEN and I am hoping the hair will resume its growth spurt and I will regain my hair which with aging and hormone balance has been growing in less and less.. so imagine losing more hair due to a shampoo is very very upsetting. It is a shame because I did like the way my hair looked after using WEN. I will try AVEDA again. My boyfriend loved how the hair smelled...too bad.. but losing my hair is not something I am willing to go through ...I hope they do something about this issue.
I am sure Chaz Den had good intentions to use healthy ingredients but I hope they locate the problem or the ingredient that is causing the hair to fall...thanks

MONEYHONEYHOMES said...

Like most of you above, I too have had disastrous results from my three months on WEN. I am 56, and have always had a full, fabulous head of hair...when all else was going South, my hair was still fabulous. Now...well I am in full panic mode. I have lost at least a third of my hair....it is brittle, coarse and dull! I hate this product, and feel like a sucker for falling for his damn sales pitch.

Unknown said...

I bought it only a month ago and it was until today I noticed my hair falling, I could actually see it on the shower! I live in Peru, bought it on Sephora, while in Miami, I am really try to go against this huge scam that it's WEN, and will publish every where I can against the use of it!

Unknown said...

Thanks for writing such a good article, I stumbled onto your blog and read a few post. I like your style of writing... Queda de cabelo

VFSue said...

Just an update after my post on 29 December 2013...I started using a completely organic shampoo and conditoner called Andalou Naturals along with their Thinning Hair Treatment using Argan Stem Cells. Whether any of that matters, my hair IMMEDIATELY stopped falling out...I now lose TWO hairs maximum when I wash it and maybe one or two more each time I brush it.

More importantly, I now have THREE INCHES OF NEW HAIR everywhere I presume I had lost my hair.

Do not ignore large amounts of hair falling out...it is not normal!!!

Unknown said...

I have purchased the wen hair products from QVC. When I first started using the product, I loved how it made my hair look and feel. I have really thick long hair. After a few months I noticed my water not draining while I was taking my shower. The drain was covered with my hair. Then I used a wide width comb after my shower. To my horror it was full of hair. I went and had a thyroid test done. It came back normal. I never in my wildest dreams thought it could be my Wen shampoo. I have lost half of my hair now. I gave a bottle of Wen shampoo to my 16 year old daughter to use with her long hair. After a few days, she came out of the shower crying. She was holding clumps of her hair. I'm leaving a commit on the QVC website and I just received another shipment of my Wen shampoo. Needless to say I will be returning it and calling them. I'm just glad my daughter used it before I went completely bald.

JudyD1949 said...

I recently went to the doctor after using Wen for three months. My hair is falling out . I never considered it was the shampoo! I'm stopping immediately

Kathy said...

Wen causes hair loss. I have very thick, healthy, never-dyed hair. My overall health is excellent and I take no medications. After using Wen for a short trial, I found my hands coated with hair in the shower on Friday. Coated. Never has anything like this happened to me before! Wen is a product to use with extreme caution!!!

Unknown said...

Your expieriencing hair loss because wen has amodimethicone in it. This is a silicone and can cause build up on the scalp resulting in hair loss. The only way to remove silicones is to use normal shampoo

Unknown said...

Oh god..I cant sleep...I cry everyday...Im losing my hair ..have bold spots...specially on the top of my head n sides also. I am about to have a nervious breakdown. I've been using wen for 8 months...the burning and itching doesnt stop. Went to the Doctor did blood test and all is normal. I Hate wen. Im so sad. Did your hair ever recover???

VFSue said...

Mine started growing back as soon as I stopped using Wen around Thanksgiving. I now have lots of 5" hair mixed in with my long hair, and since I haven't had a haircut in a year, I know it's all new hair. Get a good organic shampoo. I used Andalou.

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Unknown said...
This comment has been removed by the author.
Unknown said...

Sorry hair I wish I could have my hair back :(

Propecia Now said...

Wen is good hair loss product but I am using Generic Propecia for hair loss and I am very satisfied with the results :-)

Unknown said...

That is so cute, I would of never thought of that. I am definitely making me one or maybe a few! Lol hair salon jersey city

Unknown said...

I too noticed the pimples on my scalp after about 4 months.Ive stopped using wen and went back to regular shampoo but the pimples areent all gone and my hair looks horrible.So much for being the gullible person I wont be anymore!

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Unknown said...

I had always complained my hair was too thick and wavy. About 5 years ago, I decided to try Wen to tame my wild hair. The advertisements seemed so promising. Used the product, which left my hair in a greasy and lank condition afterward. After 3 or 4 uses, I was noticing an ALARMING amount of hair loss in the shower. By my 4th go, i was gathering and rolling the lost hair - it was the size of a golf ball! I stopped use immediately, and after some research, realized many others had had similiar experiences.

It's now been about 5 yrs, and my hair has never fully recuperated from the loss. I continue to battle excessive hairfall from that 2 weeks of Wen use from 5 years ago. Fortunately, I had alot of hair to start out with, but now have a regular, unextroardinary head of hair. Funny how lessons are learned, but I realize now how fortunate I was to have all that hair, and I miss it. Using Wen is now on my top 3 biggest regrets list. Please please please do not use this product. Co washing with silicone free conditioner can give you the results they claim to provide - and you'll keep your mane!

Wen not to use!! said...

I too bought Wen when It was a TSV on QVC and thought it looked good.First time use was fine,second time my scalp started to be hot and very itchy,and then it became like cradle cap,peeling layers of flaking yellow skin,and very sore.Still hasn't recovered,and that was months ago.Would never use again ever,and feel it should be investigated properly,as there has been so much damage and ongoing problems with this product.

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Unknown said...

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priyakiran said...
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priyakiran said...
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priyakiran said...

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Dmtri Mariano Trinidad said...

My brother experienced those things, when he was 32 he suffered from hair loss. He use different hair products but sad to say failed to achieve his healthy hair before.I bet his case is not for hair products and find ore solutions to his baldness. He found scalp micropigmentation and as of now its good and we appreciate the effect of this art.

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Brijitha said...

After my pregnancy I lost my hairs more than 200 per day. I consulted my gynecologist she told me before giving birth there was a hormone change in the body, after pregnancy the hormones will settle down that may leads to hair loss.

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If Wen causes hair loss, does that mean that one could bathe one's body in it below the neck and rid oneself of unwanted hair that way?

NHDOLL said...

I have used this product for 3 months and in that time I have lost a lot of my hair. BIG bald patches! My hair use to be super thick. But thanks to this product I have lost a good portion of my hair on the left side of my head. I stopped using it everyday a couple weeks ago and noticed some regrowth in the HUGE bald patches. It still falls out in the shower and brushing. I went to the Drs and he said THERE is NO medical reason I should be losing my hair

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Thank God...hoping to see new hair on my head soon!

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Marti said...

I used Wen three times plus thier conditioner and foam. When my head started itching and then my arms and thruout my body. I saw two dermatologist and my primary who took every blood test there was. I was itiching so badly I was crying. Istopped using wen after four weeks. My hair was breaking off so badly. Thank God I was gifted with a lot of hair. I am real angry and wonder if i should see an attorney. I had and still have a few red dots in my hair and forehead and arms, etc. Hopefully mh hair will stop the breaking off. They need to be stopped. Marti

Jess Bogdanoff said...

In this one year I've used Wen I've lost volume and curl and my hair breaks easily. I never dye it or heat-dry it or chemically treat it. I stopped using Wen about two months ago - still dry and thin and unsubstantial. It just doesn't feel right when I can't keep my hair up in a ponytail.

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Truelou said...

I used wen for years, I started losing my thick long beautiful hair in huge chucks. I brought bags too the doctor and he told me it was stress. Then I noticed white flasks and bumps that killed. I stopped using it feeling like my scalp wad not getting clean. It had been 4 years I am down to about a 1/4 off the hair I use to have and my scalp still flakes and hurts all the time!! If anyone knows how to sure please let me know. Or at least stop the flashing and burning. Thanks

Neeraj Garnaal said...

What a wonderful blog post. I can relate to so much of what you have typed. Good luck with your ongoing recovery and future journey.


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Katherine said...

Have been using WEN for the past 20 months and have not had the hair falling out issue and have been satisfied with the product; however, after reading this article on EWG, I have discontinued my use of the product and have recently discovered that with the discontinuance of the product, the contact dermatitis I had been experiencing on my facial area for the past year suddenly cleared up. There are a couple of ingredients in the WEN that are known to cause the adverse health conditions many users are experiencing, http://www.ewg.org/enviroblog/2015/12/wen-hair-care-products-linked-hair-loss

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xglsc said...

NOT JUST WEN!!!!

I started using a 'cleansing' conditioner for curly hair that I purchased from my salon. The first coupleof times I used it there was no problem and my curls loved the stuff. I was thrilled withe the curls but itdidn't feel like my scalp didn't feel clean. I hadbeen washing every 3days and decided I just needed to wash more frequently so started every other day and rinsing extra. Then I started to notice I was sheddinghair, alot of hair.family members were complaining that it was every where. I thought it was just a seasonal shed and decided to shampoo daily. I followedthe directions of applying the shampoo and working it through the hair and leaving it on for a bit.

I noticed thatthere was a LOT of hair in the shower and on my hands and in thehair pick... .stupidly I just didn't associate the shampoo asthe problem...it is supposed to begood for yourhair! I was now.onmy2nd bottle and I was thinning to the point that I was thinking about rogain =/ by now its not just hair loss. Now I wasnoticing itching, and scalp ... crud? I also was beginning to wonder about the shampoo. I was about 2/3 's through the second bottle and the last day I used it I had small CLUMPS of hair in myhands in the shower.... and thelight bulb finally went off inmyhead and realized that it had tobe the shampoo. I threw it in the trash. The hair loss has gone from clumps to an almost normal shed.

now my scalp is still a bit tender, I have patches of crud and im scared to try any shampoo. Currently im using dandruff shampoo but my hair is not happy and still scalp is cruddy. What are others using?

Now I'm afraid to use anything

Blady said...

I never used Wen, but I have read so many negative experiences from using this product and it breaks my heart. If it causes bald patches, I'm assuming that maybe there is so much build up product in your scalp that the hair can not grow properly.... I would try detoxing your scalp. Sounds weird, I know. But it's worth a shot! Run a hot bath with 2 cups of Epsom salt (plain Epsom salt)and lay in it with your head in the water for as long as you can stand. I use Epsom salt to detox my skin in the bath so I thought maybe this would help getting rid of whatever buildup may be on your hair/scalp. I just can't imagine what all of these women are going through, and how a company could sell a product knowing how damaging it is. After you detox your scalp a few times and if your hair is still not growing back, look into derma rolling your scalp, Maybe the hair follicle needs a boost. Just a couple ideas I thought of the other night, I'm praying for anyone who has lost their hair from this product.

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Unknown said...

omg you got to be kidding me I just stumbled on this I myself had tried wwen in the past 3 years ans called them and told them that It broke my scalp out and was informed it did have citric acid in it which I am allergic to I did quit using it and every since I had used it I have had hairstylist tell me my hair is falling out more then it should I am lucky I have very thick hair or I probably be bald my hair turned to straw and I can not do anything with it now but I was surprised to see this with everyone having the same problems I am in disbelief I did not even think the hairloss could be do to using wen now I wonder...

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Lulu86 said...

You're glad your daughter used it and lost her hair so you didn't lose more of yours? Jeez! :/

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Unknown said...

What a terrible experience! I hope you were able to recover from your hair loss. How about using horse shampoo for humans? It might work.

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Illinois said...

I used Wen I purchased from QVC. I had lost major hair every time I use it. My hair seemed to be falling out by the roots ever time I used it when rinsing my hair I would have a lot of hair on my hands. I had always had very thick hair. I started to notice a bald spot in front. I thought I wasn't getting it rinsed out good enough. Because this was at my fore head the beginning on my hair line. I stopped using wen it's been over 2 years now and my hair is finally starting to come back. I would like to sue just don't know how to go about it.

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Unknown said...

Here is the answer to hair falling out using wen! Your hair was damaged to begin with ""before you used wen} and when you started using a product that was good for your hair, then the damaged hair will fall out @ but in a year you will find that the hair grows back and its really not hair loss due to wen!wen was getting rid of your already damaged hair!cheap shampoo wont!

Unknown said...

Here is the answer to hair falling out using wen! Your hair was damaged to begin with ""before you used wen} and when you started using a product that was good for your hair, then the damaged hair will fall out @ but in a year you will find that the hair grows back and its really not hair loss due to wen!wen was getting rid of your already damaged hair!cheap shampoo wont!

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Unknown said...

Please let us know how your hair loss is going or hopefully not going. Do you think that hair loss shampoos and conditioners would help. There must be something that could help. I will start taking the biotin but I feel that it could have something to do with clogged follicles. The product may be good for hair but not for scalp. for instance I wouldn't use mayonnaise on my hair every day (or once) without shampoo. Also, I wouldn't leave in a protein conditioner in my hair as a leave in because my hair would break. I just never thought about these things until I started loosing my hair. It would be super if you could post thing that have helped others that are going through this Wen disaster.

Unknown said...

Well ! It is really nice and useful tips. I will try this one. i hope that it can make thin hair smooth and more shiny . Let's see what happen next.

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ive been using wen for a while never had any hair loss. my hair is perfectly fine

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