Thursday, April 29, 2010

Beware, Robo Callers - Paybacks Are Hell!

Thursday, April 29, 2010
I should start out by saying that marketing robo calls drive me nuts. Nobody has the right to tie up my phone line with a recorded sales pitch for something I don’t want to buy. A few weeks ago, we got one of those maddening calls, this time for furnace duct cleaning. My husband waited ‘til the recording stopped and left a message that we were on the Do Not Call list and to not call us again. Unfortunately, yesterday we got another call from the same company, Quality Control of Royal Oak, Michigan. This time, my husband left our number, and today Quality Control called back to schedule an appointment.

My husband asked the woman who called for the name and location of the company and the owner’s name. He then told her that we’re on the Do Not Call list and that he’d left a message to that effect after their last robo call. Then he asked her why she’s working for someone who’s breaking the law with his repeated phone calls. She got angry and said, “I need a job, Asshole!” and hung up. While sympathetic to her plight, we’re not willing to put up with Quality Control owner Ron Chandler’s harassment.

First, I found the FCC website for reporting illegal calls:

http://www.fcc.gov/cgb/donotcall/

You can fill out an electronic form here:

http://esupport.fcc.gov/complaints.htm

You can file an email complaint at this address: fccinfo@fcc.gov

Or you can do it by phone or fax at these numbers:

1-888-CALL-FCC (1-888-225-5322) voice
or
1-866-418-0232 fax


Interestingly, I also Googled Quality Control to find customer reviews at this site:

http://www.merchantcircle.com/business/Quality.Control.248-495-9400/review/list

Needless to say, most of them were awful.

So, if you’re being bombarded with robo calls, do something about it! Go to the website above and file a complaint. The only way to stop these jerks is to get them fined. When it’s no longer profitable to harass people, they’ll stop. I just filed a complaint with the FCC. Enough, already!
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